Quality assurance

Home / About Us / Quality assurance

Customer satisfaction is at the very core of our business, and this is why we are proud members of several well-known professional customer feedback hubs. With outstanding customer reviews on all of our member’s profiles, we can guarantee peace of mind for all our roofline work.

Whether you’re looking for a specialist roofing company to replace, repair, install or maintain the roof on your domestic, commercial or industrial building or looking for expert UPVC fascias, soffits and cladding installers then Empire UPVC & Roofing Specialists are the trusted and recommended local roofers to call. Don’t just take our word on it – Take a look at our reviews!

Trust a trader:

Trust a trader is a recognised voice in the professional construction industry. It is at the forefront of developing and maintaining professional standards and services for the benefit of its members and their customers.

Over the years our team has achieved an outstanding track record with a 4.96/5 star rating for initial impression, cleanliness, value, punctuality, quality and overall opinion from over 100 reviews.


Rated people:

Rated People is the UK’s number 1 online marketplace connecting homeowners with tradespeople.

With over 75 reviews, our Hertfordshire, Essex and London teams have received a perfect 5* rating on Rated People.


Check a trade:

Check A Trade is one of the UK’s leading directory of recommended and trusted tradesmen who have been vetted and monitored and meet high standards of trading.

Having been a member of check a trade for over a year now we have continued to receive outstanding customer reviews. Based on over 100 reviews our team has an average score of 9.6/10 for reliability and timekeeping, tidiness, courtesy, workmanship and invoice history.


Builder UK:

Book a Builder UK is a brand new & slick online resource for people looking to find and get in contact with professional tradesman in their local area.

Our team has continued to receive outstanding reviews across all of our member’s profiles. Our roofline contractors have received 5/5 ratings for workmanship and quality, value for money and reliability.



We are proud to announce that we are now members of the Velux group.  Together we aim to bring natural light and fresh air into your home through the roof with our unique roofing solutions.

We create healthy homes with better indoor climate and save energy building active houses


As you can see from our member’s profiles, we have continued to offer a cost-effective and high-quality service to all of our customers. Choose Hertfordshire’s leading roofing company for all of your felt, tile and slate roofing needs by giving our roofers a call today!